Shipping policy

Shipping Policy

Last updated: September 2026

At Apna Passand, we aim to deliver your orders safely and promptly throughout Pakistan.

1. Delivery Areas

We currently provide delivery all over Pakistan.

Delivery availability may vary for certain remote or restricted locations depending on courier-service coverage.

2. Estimated Delivery Time

Our standard estimated delivery time is:

2–3 working days

Delivery estimates begin after the order has been confirmed and processed.

The actual delivery time may vary depending on the destination, courier availability, weather, public holidays, order volume, or circumstances outside our control.

3. Order Processing

Orders are processed after they are successfully placed and, where applicable, confirmed with the customer.

For Cash on Delivery orders, Apna Passand may contact the customer to confirm the order before dispatch.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and locations in Pakistan.

Customers should pay the required order amount to the courier upon delivery.

5. Online Payments

We may accept online payments through available payment methods, including:

  • Easypaisa

  • JazzCash

  • Other payment options displayed on our website.

6. Shipping Charges

Shipping charges: ________

Any applicable delivery charges should be displayed or communicated to the customer before the order is completed.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier operational issues.

  • Weather conditions.

  • Public holidays.

  • Incorrect or incomplete delivery information.

  • Remote delivery locations.

  • High order volumes.

  • Other circumstances beyond our reasonable control.

If your order is delayed significantly, please contact us.

8. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Phone number

  • Complete delivery address

  • City

  • Relevant location details

Apna Passand may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

9. Failed Delivery

If a courier is unable to deliver an order because the customer is unavailable, provides incorrect information, refuses delivery, or cannot be contacted, additional delivery arrangements may be required.

For COD orders, repeated failed deliveries may result in the order being cancelled.

10. Contact Us

For questions about shipping or delivery, contact:

Apna Passand
Email: rmrabbani4753@gmail.com
Phone/WhatsApp: 03276089295
Address: Dera Ismail Khan, Khyber Pakhtunkhwa, Pakistan